My surface book’s battery 1 isn’t charging and I can’t undock it from
Surface Book Battery 1 Not Charging. This gives the charger time to reset. Web shut down and charge.
My surface book’s battery 1 isn’t charging and I can’t undock it from
Have tried restart, shut down and switch on,. It shows battery 2 charged and 0% current charge. Wait at least 10 seconds. Web #1 i am using the original sb charger. This option reimages the entire device. 9 12 12 comments add a comment unholygerbil • 4 yr. If it's still not charging, please run the battery report so we can further check if it's indeed a hardware battery issue already. Web my surface book’s battery 1 isn’t charging and i can’t undock it from the keyboard to charge directly (as seen with the red light), i ran surface diagnostic toolkit as administrator, tried charging with the original charger and tried charging with the dock. This gives the charger time to reset. If issue persist, i would highly recommend that you do a usb recovery image.
You should be able to revive/restore your battery by the end of it. If it's still not charging, please run the battery report so we can further check if it's indeed a hardware battery issue already. I think maybe the diagnostic has the batteries switched around. Once done,restart your surface and check if the battery 1 is already charging. Have tried restart, shut down and switch on,. This gives the charger time to reset. Force a shutdown and restart your surface this plugged in, not charging issue may only be a glitch which can be easily fixed by forcing a shutdown and restart your surface. Press the power button to turn on your surface. Web #1 i am using the original sb charger. It shows battery 2 charged and 0% current charge. Web 21k views 2 years ago if your surface book base battery is not charging or working this video is for you!
