Polycom Phone Not Receiving Calls. Web almost always, the problem you described will be a firewall issue where the firewall is blocking incoming port 5060. Applies to desk phones resolution make sure do not disturb is disabled.
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Restart your android phone a quick reboot can fix many issues on your android phone. Make sure that the extension contact directory scope is set to pbx. Log in to 8x8 work. Poly only manufactures the hardware but we do not provide the actual service. This problematic phone, and the main phone (which is redirecting calls) also has active voice recording enabled. Under basic information, select pbx as the contact directory scope. Web when receiving inbound calls, your phone doesn't ring or display that a call is coming in. The zoom desktop client and mobile app display more detailed incoming call notifications so you can identify calls to a direct number,. Resolution this is due to the address field in the line|line parameters|line1|identification area. Next, tap on spam and call screen.
Under basic information, select pbx as the contact directory scope. Web almost always, the problem you described will be a firewall issue where the firewall is blocking incoming port 5060. Restart your android phone a quick reboot can fix many issues on your android phone. Web when receiving inbound calls, your phone doesn't ring or display that a call is coming in. If the problem is not with dnd or call forwarding, it is possible that your phone line has been included in a queue or hunt group in a way that automatic call distribution is unintentionally excluding your line from receiving calls. Next, tap on spam and call screen. Web the call notification on polycom phones appear the same regardless of whether the call was routed through your direct phone number, main company number, or a call queue you're a member of. Poly only manufactures the hardware but we do not provide the actual service. Web tap the crescent moon icon to enable or disable dnd. Under basic information, select pbx as the contact directory scope. Web when we disconnect phone from the network, or just log off and log on back to skype for bussiness, the phone starts working normally, but after an hour the problem repeats.
