Cisco Finesse Agent and Supervisor Desktop User Guide, Release 12.5(1
Cisco Finesse Log In. Hope this helps cheers rath! Web cisco finesse supervisor desktop user guide.
Cisco Finesse Agent and Supervisor Desktop User Guide, Release 12.5(1
Please make sure that the agent user id is entered correctly as in cucm/ldap (if its an ldap for instance if username is ciscoagent, please try entering the c and a entered as upper case. Click on user from left panel specify the. Web finesse login is really case sensitive, while cucm is not. Start the jabber application and ensure phone services is. 0.0 starting jabber and logging into vpn. Hope this helps cheers rath! Add the server ip port is 22 browser and select the sftp root directory. You will now see your home page. Web finesse logs can be directly collected from web as the below url: Enter password use the email address associated with your cisco profile and password to log in.
Web to log in, enter your netid, netid password, and the agent extension number that was provided to you. The extension number must begin with +1 (ex. Web finesse login is really case sensitive, while cucm is not. If you forgot what email address is associated with your account, try your business email address. How to configure sftp server: Web sign in to cisco finesse. You will now see your home page. Please make sure that the agent user id is entered correctly as in cucm/ldap (if its an ldap for instance if username is ciscoagent, please try entering the c and a entered as upper case. The cisco finesse desktop is not supported in compatibility mode. Start the jabber application and ensure phone services is. Hope this helps cheers rath!
